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Services-
Traditional
Answering Services –
We’re there to
take your calls any number of ways:
1.
Call Forward Variable—we’re connected whenever you decide to forward your number.
When it’s time for you to get the calls yourself, then just deactivate
the forward.
2.
Call Forward No Answer—when you’re tied up or away from the phone, your caller will
still be handled live.
3.
Call Forward Busy—sometimes we can’t answer more than one call. With this service, the
call is forwarded to us to handle.
4.
Voicemail—this
is an option that is a standalone feature or with an operator for
emergencies.
5.
Fax—for those
who don’t have access to a fax machine full-time, we hold the faxes
until you call to get them.
Specialized
Answering Services –
We pride ourselves
on our ability to handle one customer at a time around their specific
set of needs. If you don’t see your situation listed below, then tell
us about it…we’ll probably be able to help.
1.
Order-taking calls—we can take orders for your products/services. Order information
typically includes basic contact information, address, and credit card
number.
2.
Specific company information—if you need information collected from a caller that relates
to your business, such as customer ID numbers, PO numbers, addresses,
etc., we’d be more than happy to handle that for you.
3.
DOCTORS—we
can take appointments for doctors and keep a schedule of all their
appointments for them
4.
LIMO COMPANIES—we
cater to the limousine companies both by providing wake-up calls for
drivers who have early morning runs, and by collecting information from
their customers such as address for pick up, airline and flight numbers,
arrival time, where to meet, etc.
5.
TOWING COMPANIES—we can take roadside assistance information, make and color of car,
location of car, destination of tow, etc.
Delivery of
Messages –
There are also a
number of ways to deliver the messages back to you:
1.
Call in—you
can simply call in to receive.
2.
Text—we can
send you the messages immediately via text to your cell phone.
3.
Email—a lot
of people like this option and we can deliver immediately or at a
specified time during the day.
4.
Fax—we can
deliver immediately or at a specified time during the day.
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